Frequently asked questions

Frequently asked questions

  • 1. What is the price of the product?

    The best way to find out the price is to contact our resellers, both online and in the offline shop.
  • 2. How do I use an aerosol?

    You will find the instructions for use of an aerosol on the product page. If available, you will find recommended blogs/articles and a video. Before use, always read the instructions on the product label and read the technical data sheet. These can be downloaded (TI/ TDS) from the product page.
  • 3. Where to buy MOTIP?

    View our sales locations by clicking on ''Where to buy'' in the menu. Currently we only have store data from the Netherlands. Please note that opening hours may vary. To be sure that your desired product is in stock, please contact the reseller. We sell our products exclusively through resellers. Do you want to buy MOTIP products online? We advise you to enter the product in Google. You will then automatically see the offers of our online resellers.
  • 4. Where can I download an SDS (Safety Data Sheet) or TDS (Technical Data Sheet)?

    On all specific product pages you have the option to download an SDS or TDS of the product. Also in the direct search in the search bar you will see an option to directly download an SDS or TDS of the product. Can't find a product? In the top right corner of the page you can switch between segments. Here you choose Automotive (lacquers, putty, additives, technical sprays and car care), Industry (RAL lacquers, technical sprays, marking), Do-it-yourself (Deco, Carat, Crafts, Effect) or Bike. Is a download not working? Then please contact us using the form below. We will try to provide you with the documents within a few working days.
  • 5. I have a question about a product.

    On the page of your chosen product, you will find information about the product and the instructions for use. You can also download the Technical Data Sheet, where you will find additional information about applications, drying times, surfaces and more. Also check the FAQ on the product pages: car repair paints, universal & specialty paints, car body protection, putties, tuning, car care, technical sprays, additives, RAL specialties, marking sprays, bicycle care and decorative paints. In the top right-hand corner of the page, you can change the segment. Here you choose Automotive (lacquers, fillers, additives, technical sprays and car care), Industry (RAL lacquers, technical sprays, marking), Do-it-yourself (Deco, Carat, Crafts, Effect) or Bicycle. Please contact us using the form below for any missing information. We will try to provide you with an answer within a few working days.
  • 6. I have a complaint about a product.

    Complaints about a product are generally dealt with at the location where the product was bought. They will contact MOTIP (manufacturer) via their supplier. We understand in modern times that it is sometimes easier to contact the manufacturer directly.
  • 7. Do you have my car paint colour? There are no results for my search.

    At the moment we do not have your car colour available. This can always change in the future. We keep track of the searches to enrich our product range, should the demand be high.
  • 8. What is the shelf life of an aerosol can?

    The date until which the product can be used can be found on the bottom of the aerosol can.
  • 9. I cannot find certain product groups. (RAL, Marking, Effect, Carat, Bike)

    The website is divided into different segments: automotive, industrial, bicycle and decorative. In the top right corner you will see an icon with a word behind it, here you can switch between segments. You can also use the search bar. Here you get the results from all segments.
  • 10. What precautions should I take before using an aerosol?

    Read the hazard and precautionary statements on the label carefully. Make sure you use the aerosol outside or in a well-ventilated area. Always cover the area around the room. Use a mask to avoid breathing in the vapours and, if necessary, use gloves to avoid getting any remnants of the product on your hands. Product can always get on your clothes, make sure you wear old clothes. The use of an aerosol is entirely at your own risk.
  • 11. No paint comes out of my spray can. (No-spray ring)

    All our lacquer spray cans have a no-spray ring. Remove the spray cap and take off the ring. The spray can is now ready for use. Is there still no paint coming out of your spray can? Please contact us via the contact form.
  • 12. Where can I find the colour code of my car?

    By clicking on the question mark in the box, you can search where in your car the colour code is located.
  • 13. The colour reproduction in the Colour Guide is not correct.

    The colour preview may differ from the actual colour. Always check your colour with a colour fan at a shop nearby. Always spray a sample before use.
  • 14. What damage can I repair with MOTIP?

    MOTIP has a wide variety of products for damage repair. Scratches, dents and other forms of damage to the car paintwork can be repaired with MOTIP paints. For deeper damage, we recommend using a filler.
  • 15. What is the drying time of a lacquer?

    The drying time depends on the ambient temperature, the air humidity and the applied layer thickness. Always read the label on the packaging before use and download the technical data sheet above. There you can see how long it takes for the varnish to dry and become re-sprayable, dust-free and dry to the touch.
  • 16. Do I always have to use a clear coat?

    A clear coat protects the colour lacquer against scratches, impacts and wear and tear and other external influences. We recommend always using a clear varnish. The clear coats of MOTIP are available in various degrees of gloss.